Refund & Cancellation Policy

Last Updated: [Date]

Thank you for purchasing from EbookBazaar.

Because our products are digital products that can be accessed or downloaded electronically, refund and cancellation requests are handled according to the terms below.

1. Cancellation Before Delivery

If you contact us before the digital product has been delivered or made available to your account, we may review the cancellation request.

Approval will depend on the circumstances and applicable law.

2. Digital Product Refunds

Once a digital e-book has been delivered, accessed or downloaded, refunds may generally not be available because the digital product cannot be physically returned.

However, we may consider a refund or replacement where:

• You received the wrong product

• The purchased file is corrupted or unusable

• The download link does not work and we cannot resolve the issue

• You were charged incorrectly

• A duplicate payment was made

• A technical issue prevented delivery of the purchased product

Requests will be reviewed on a case-by-case basis and subject to applicable law.

3. Duplicate Payments

If you believe you have been charged more than once for the same order, please contact us with your order details.

After verification, eligible duplicate payments may be refunded.

4. How to Request a Refund

Send your request to:

Email: [your support email]

Please include:

• Order number

• Name

• Email address used for purchase

• Product name

• Reason for the refund request

• Relevant payment information or transaction reference

5. Refund Processing

If a refund is approved, it will generally be processed through the original payment method where possible.

The time taken for the amount to appear in your account may depend on the payment gateway and your bank.

6. Contact

For refund or cancellation questions:

Email: [your support email]

EbookBazaar
Website: https://ebookbazaar.in/